Empathy and sympathy are quite different. Sympathy disconnects us from the other person, while empathy encourages bonding and closeness. Sympathetic phrases are, “Oh. Sorry that your dog died. But, at least you can go adopt another.”
Listening is so important because it builds trust and understanding, shows care for the other person and will help you unlock a treasure trove of information.
A 7 step guide to writing a eulogy that honors your loved one. 1. Interview family and friends Don’t feel that the complete weight of remembering your loved one is on your shoulders. Instead, ask family members or friends...